Contact options
CityPASS provides telephone, messaging and a help center for its tickets. Ticket delivery, an attraction reservation and a request to refund a pass are separate actions with their own instructions.
Before you contact CityPASS
CityPASS lists a phone contact for ticket and reservation enquiries. Check the source for the relevant location and any hours before calling.
- Save any revised confirmation from the seller.
- Have the arrival or departure date to hand.
- Request written terms before agreeing to a change.
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